Why Start at Ledger.com/Start®?
Ledger.com/Start® is the verified entry point for safely setting up your Ledger hardware wallet. By using this official address, you ensure that you're downloading authentic software, following correct procedures, and avoiding malicious imitators.
Ledger warns: phishing domains often mimic “ledger.com” by using slight misspellings or additions. Use only https://www.ledger.com/start. :contentReference[oaicite:0]{index=0}
Step 1: Unbox and Verify Your Device
When you receive your Ledger device (e.g. Nano S Plus or Nano X):
- Ensure the box is sealed and shows no signs of tampering.
- You should receive the hardware device, a USB cable, recovery sheet(s), and documentation.
- Ledger devices are never shipped pre‑configured. If yours includes a printed recovery phrase, stop and contact support immediately. :contentReference[oaicite:1]{index=1}
Step 2: Download Ledger Live
From the official start page, download the Ledger Live software suitable for your operating system (Windows, macOS, Linux, iOS, or Android). Ledger.com/start ensures you only get the official version—not a counterfeit. :contentReference[oaicite:3]{index=3}
Install the app and allow it to run on your system. The app will be your interface for setting up and managing your wallet.
Step 3: Initialize Your Ledger Device
- Connect the device via USB (or use Bluetooth if supported, like on Nano X).
- In Ledger Live, choose “Set up as new device” or “Restore device” if you have an existing recovery phrase. :contentReference[oaicite:4]{index=4}
- Create a secure PIN (4–8 digits) directly on the device.
- The device will generate a **24‑word recovery phrase**. Write it down in order on the supplied recovery sheet(s). Confirm it as prompted. :contentReference[oaicite:5]{index=5}
Step 4: Install Apps & Add Accounts
Once your device is initialized:
- In Ledger Live’s Manager tab, install apps for the cryptocurrencies you want to handle (e.g. Bitcoin, Ethereum, Solana).
- Go to Accounts → Add Account to create addresses and monitor balances.
- All transactions—send, receive, stake, swap—must be verified on the hardware device screen.
This model ensures that even if your computer or phone is compromised, your private keys remain safe inside your Ledger device. :contentReference[oaicite:7]{index=7}
Frequently Asked Questions
1. Can I skip Ledger.com/Start® and use another site?
No. Using another site increases your risk of downloading fake software or encountering phishing attacks. Always begin at https://www.ledger.com/start. :contentReference[oaicite:8]{index=8}
2. What if I lose my recovery phrase?
If lost, your funds cannot be restored. The 24-word recovery phrase is the sole backup. Keep multiple secure, offline copies.
3. Why does Ledger Live require me to approve actions on the device?
This ensures security: your private keys never leave the hardware. Each sensitive action must be confirmed on the device itself.
4. Can I use Ledger Live without the hardware device?
You can view portfolio data in read-only mode, but sending or controlling funds requires the hardware wallet.
5. Are there alternative support channels?
Only use official channels: support.ledger.com. Ledger will never initiate contact by phone or private message asking for your seed phrase. :contentReference[oaicite:9]{index=9}
6. How can I detect phishing domains?
Watch for minor spelling changes or extra characters (e.g. “legder.com”, “ledqer.com”). Always check SSL (HTTPS) and confirm the domain matches ledger.com. :contentReference[oaicite:10]{index=10}